Training Manager

Job Description

POSITION SUMMARY:
The Training Manager is responsible for leading the site Training Program across Operations, Quality, Research and Laboratory training. This position is responsible for organizing and supporting training capabilities across site operations by delivering technical training, onboarding programs, and continuous technical skills learning.

KEY RESPONSIBILITIES
* Provide technical advice, organize, plan, direct and manage technical training of staff to ensure that goals and objectives of the technical training programs are successfully achieved.
* Understand and monitor all aspects of technical training to ensure quality and consistency.
* Design, develop, and facilitate a wide variety of blended learning solutions (ILT, VR, and eLearning) to ensure the Technical Training Team offers scalable and accessible programs.
* Analyze and select effective delivery methods based on topic, audience and intended outcomes. Evolve existing content to ensure that it remains relevant within our industry.
* Lead high quality and impactful learning content that supports our changing and growing organization, both in onboarding and continuous learning.
* Apply data collection methods, analysis and target metrics to evaluate effectiveness of programs and learning solutions to drive program improvements and strategic results.
* Coordinate and partner with leadership and subject matter experts in the design and delivery of the technical training program content.
* Collaborate and revise Standard Operating Procedures, technical user documents including policies, procedures, training manuals, forms, proficiency exams, and training aides by working with applicable subject matter experts.
* Other duties as assigned.

POSITION REQUIREMENTS:
* BA/MS degree in a relevant field
* 8+ years of training experience: including but not limited to training leadership, curriculum/content development, and deployment of training.
* Experience in Pharma/Biotech or other cGMP environment preferred.
* Prior experience in manufacturing, quality, or technical area preferred.
* Knowledge of GMP’s, FDA regulations and documentation procedures
* Experience in learning management systems.
* Experience developing, evaluating, facilitating, maintaining and improving training courses and/or programs.
* Experience identifying training requirements and curriculum based on the analysis of user needs.
* Experience developing innovative training courses, templates, presentations, videos, interactives, and case studies.
* Exceptional written skills, particularly in technical writing (training materials, SOPs, and operational documentation)
* Solid communication skills across technical and non-technical audiences and the ability to create and communicate complex concepts and analyses in easy-to-understand ways.
* Strong ability to foster relationships and work cross-functionally.