ForgeRock Access Manager Quality Assurance (QA) Analyst

Job Description

Level 2

Company Profile:
We are a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm’s employees serve clients worldwide including corporations, governments, institutions, and individuals.

Cyber Data Risk & Resilience:
Cyber Data Risk & Resilience mission is to deliver first-line defences to manage Cyber and Fraud risks to Company’s technology, operations and information through risk identification, control management and assurance. This allows the business to operate and grow in a secure and legally compliant manner. The team’s vision is to deliver programs that protect and enable the business, ensure secure delivery of services to clients, adjust to address the risks presented by an evolving threat landscape and meet regulatory expectations.

Role Description:
We are looking for a skilled ForgeRock Access Manager Quality Assurance (QA) Analyst with a minimum of 3 years of experience in testing Access Management solutions. The candidate should possess a strong understanding of ForgeRock Access Manager functionality, including authentication, authorization, and federation protocols. Ideal candidate should also be proficient in Python programming and be able to design, implement, and maintain tests using pytest with a focus on Object-Oriented Programming (OOP).

The role requires someone who is self-motivated, with strong analytical and problem-solving skills, a quick-learner and is comfortable working across different technologies. The ideal candidate takes ownership of critical problems as they work through the full project lifecycle from problem analysis to successful timely delivery of the solution.
As the firm adopts a top-down led Agile/DevOps transformation, the candidate would be a core member of an agile team. A strong interest in learning about the business will also contribute to the candidate’s success in the team.

Key Responsibilities:
• Quality Assurance Testing: Develop, execute, and maintain automated and manual test cases for ForgeRock Access Manager functionalities (including authentication, authorization, and federation protocols).
• Test Strategy Development: Create and implement testing strategies and plans to ensure thorough coverage of Access Manager functionality and associated APIs.
• Python Automation: Utilize Python, specifically pytest, to write and maintain test scripts for automated testing of Access Manager features. Object-Oriented Programming proficiency in Python is required.
• Protocol Expertise: Test and validate the integration of various protocols, including OAuth, OpenID Connect, SAML, LDAP, and other industry-standard authentication/authorization protocols.
• Bug Tracking and Reporting: Identify, document, and track software defects in Jira, working closely with development and product teams to ensure timely resolution.
• Collaboration: Work alongside cross-functional teams, including developers, architects, and product owners, to ensure quality in all stages of the software development lifecycle.

Required Skills and Qualifications:
• 3+ years of experience in QA, specifically in Access Management Solutions.
• Good understanding of Access Manager functionalities and its various modules.
• Proven experience with Python, especially for test automation using pytest framework.
• Proficiency in Object-Oriented Programming concepts and design.
• Thorough knowledge of authentication and authorization protocols (e.g., OAuth, OpenID Connect, SAML, LDAP, etc.).
• Experience with integration testing, performance testing, and security testing in the context of Access Management.
• Familiarity with CI/CD pipelines and tools like Jenkins is a plus.
• Strong analytical and problem-solving skills, with attention to detail.
• Excellent communication and team collaboration skills.

Preferred Skills:
• Good understanding and hands-on experience with ForgeRock Access Manager .
• Knowledge of other Identity and Access Management (IAM) solutions like Okta, Ping Identity, etc.
• Familiarity with API testing tools such as Postman.
• Hands-on experience with version control systems like Git.