Test Lead/Manager

Job Description

Job Description:

1. Over 14 years of testing experience in the Salesforce domain, with expertise in independently managing and validating QA processes, especially in the Salesforce Field Service area.

2. Extensive hands-on experience in transitioning from incumbent vendors and leading transformation activities.

3. Proficient in automation using tools such as Selenium, Leapwork, and Copado Test Automation.

4. Managing Onsite-Offshore model

5. Knowledge of testing tools and frameworks (e.g., Selenium, JIRA)

6.  Understanding of different types of testing (e.g., manual, automated, performance)

7.  Scripting languages (e.g., Python, Java)

8. Experience with automation tools (e.g., Jenkins, TestNG)

9. Performance testing tools (e.g., LoadRunner, JMeter)

10. Technical depth including SDLC, integration, and system testing

Analytical Skills: 5

– Defect detection and reporting

– Root cause analysis

– Measurement and tracking of quality indicators

– Reporting and analysis of quality data

Communication: 4

– Clear and concise articulation of goals, status, blockers, defect/ TC tracking

– Collaboration with development and QA teams

– Communication with Otis Leadership

– Coordination with other workstreams

Attention to Detail: 3

– Thoroughness in test case execution

– Precision in documentation

Adaptability: 4

– Ability to learn new tools and technologies

– Flexibility in working with different/changing project requirements

Problem-Solving: 4

– Troubleshooting skills

– Creative solutions to testing challenges/ blockers

Leadership and Team Management: 6

– Team oriented. Proficient management, delegation, and mentoring.

– Conflict resolution

– Pushing goals and objectives to completion

– Near/Long-term test strategy development

Process Optimization: 3

– Streamlining/Optimizing QA processes

– Implementing and maintaining quality standards

– Feedback and optimization loops

Strategic and Risk Management: 3

– Test planning and scheduling

– Risk assessment and mitigation

– Identifying and mitigating potential risks

– Proactive issue resolution

Continuous Improvement and Innovation: 3

– Implementing best practices

– Exploring (and potentially implementing) new testing methodologies/technologies

– Driving technological advancements in QA