IT AV & Webcast Admin

Job Description

What you will be doing:
◦ Run corporate webcasts and provide support for UC technologies such as Webex, Microsoft Teams and Cisco video conferencing.
◦ Provide support to UC engineers for Telecom projects, perform statistical analysis, analyze datasets and generate reports.
◦ Organization
◦ Planning, executing, tracking multiple meetings.
◦ Ability to keep up to date on virtual event technology.
◦ Liaison between facilities, Booking team
◦ Coordinating (Webcast production)
◦ Scheduling, booking, planning event, conduct dry-runs, pre-production and post-production.
◦ Attend meetings with stakeholders to identify issues and make recommendations.
◦ Technical skills
◦ Working knowledge of supporting meetings platforms such as Microsoft Teams, Webex, Zoom, etc.
◦ Experience with Events platforms such as Microsoft Teams Live Event, Microsoft Stream, Webex Event Center, vMix, Pearl 2, IBM (Ustream), Web
Premiere Pro
◦ Provide expert Conference Room AV Support, including troubleshooting and resolving technical issues promptly and effectively.
◦ Demonstrate proficiency in working with and supporting Cisco Video Conferencing equipment, ensuring seamless and high-quality video conferencing t
◦ Familiarity with Poly phones and their setup within conference rooms, ensuring efficient and clear communication capabilities.
◦ Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions to ensure successful virtual collaborations.
◦ Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.
◦ Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.

What we need to see:
◦ Minimum 3 years of experience in AV/Telecom support technician
◦ Minimum bachelor’s degree in computer science, Engineering or related discipline
◦ Experience using collaboration and conferencing toots such as Cisco Webex, Microsoft Teams
◦ Experience with Vyopta, Pexip CVI, Magic Info, Novisign, Cisco TMS and Expressway is a plus
This is imp
◦ Technical, analytical, and presentation skills with a high degree of self-motivation and can-do attitude with strong MS office skills
◦ Ability to work in a dynamic environment and adhere to tight deadlines.
◦ Resilient and result driven to meet the required deadlines.
◦ Strong communication and interpersonal skills (verbal and written)